What is Bespoke CRM?
A Bespoke CRM is a custom-built solution that is tailored to suit your specific business needs, where off-the-shelf solutions aren’t suitable.
Off-the-shelf software is often rigid and inflexible and cannot be tailored to fit around your requirements. As it is essentially a product that is already built for the mass market, it can feel like there is a lot of functionality within these systems that does not apply to you, but you are still paying for, through a typical licensing agreement.
Having a Bespoke CRM System means that all of the functionality can be personalised to mirror your current processes and deliver a solution that truly works for your business.
Microsoft Dynamics 365 comes with all of the standard features you would expect to find within a CRM solution – leads, opportunities, quotes, orders, products, etc. However, sometimes you need more, and that’s where we can support you. With approximately 60% of the solution pre-built, we will understand your requirements and current processes to customise, design and develop the remaining 40% to suit your individual business.
Here at Pragmatiq, we want to design a system that is fit for purpose and tailored to your needs. By leveraging the latest Microsoft technology, Dynamics 365, our team of experts will work with you to develop a Bespoke CRM solution that works for your business.
Examples of Bespoke CRM
To help you get a clearer understanding of what a Bespoke CRM Solution looks like, these are just a few examples of where we have implemented a tailored solution for our clients and designed functionality outside of the standard features. There are many more examples of bespoke systems we have built for numerous industries, so if you would like to know more please get in touch.
Does your business need a Bespoke CRM?
We have identified three categories our clients typically fall into. If you fall into one of these categories, we are here to assist.
What some of our clients say...VIEW ALL CASE STUDIES
“I have found Pragmatiq to be professional, innovative, focused and aligned to our requirements, for this I thank them for a job very well done.”
“They listened, they understood and they made the changes to deliver a system that is both efficient and effective. Communication was effective and regular and I have no qualms in recommending the Pragmatiq team.”
“Thank you Pragmatiq for the work on the Power App for triage in mental health. Thousands of people received therapy months sooner, as the waiting list decreased, and it saved several lives in the first few months.”
“We would not be able to function as we currently do without the system Pragmatiq put in place and it provides a platform to continue our growth, rather than be constricted by operational difficulties.”
“Throughout the process, the team were responsive, engaging and worked hard to understand our organisation and unique processes.”
“The after service has been brilliant with the Pragmatiq helpdesk portal, quick to respond and deal with any issues that arose after the system was implemented.”
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