Dynamics 365 Consulting Services

Helping you to understand what you need from your CRM to accelerate your business success with our bespoke solutions

The technology is always ‘the enabler’ and that is how we approach all our engagements. Before we even consider Microsoft Dynamics 365 or any other Applications/Solutions, it is key to understand the businesses we are working with, in enough detail to advise correctly.

During the exploratory/scoping phase of our process, our team of experts works closely with our clients to fully understand their business, both in its current state and where it would like to work towards.

We work with you to understand the following areas:

Current systems & processes
Organisational culture
Challenges and pain points
Potential adoption issues
Business objectives and goals
Approach to change management

By understanding the above, we are able to advise you on the best solution for your requirements and deliver real value, whether that is a bespoke CRM, custom-built application or another technology solution.

We will also suggest alternative approaches if needed. Perhaps, the desired solution is unachievable, too costly to implement when considering the value, or there may be other options to consider. It is in this aspect where we are not just an order taker and believe that by challenging and guiding you, we can become a partner who truly understands your organisation.

What our clients say...

“The after service has been brilliant with the Pragmatiq helpdesk portal, quick to respond and deal with any issues that arose after the system was implemented.”

Gillian Croxford Assistant Clerk (Membership) at The Drapers' Company

“Throughout the process, the team were responsive, engaging and worked hard to understand our organisation and unique processes.”

Dean Jones Partnerships and Outreach Manager at The University of Buckingham

“We would not be able to function as we currently do without the system Pragmatiq put in place and it provides a platform to continue our growth, rather than be constricted by operational difficulties.”

Richard Haigh Managing Director at Brand Finance

“I have found Pragmatiq to be professional, innovative, focused and aligned to our requirements, for this I thank them for a job very well done.”

George Davies Company Director at George Davies Turf Ltd

“Thank you Pragmatiq for the work on the Power App for triage in mental health. Thousands of people received therapy months sooner, as the waiting list decreased, and it saved several lives in the first few months.”

Stephanie Stasey Digital Transformation Programme Manager & IT Director (Interim) at Mental Health Matters

“They listened, they understood and they made the changes to deliver a system that is both efficient and effective. Communication was effective and regular and I have no qualms in recommending the Pragmatiq team.”

Ian Deacon Channel and Operations Director at Fotech Group Limited

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