Dynamics 365 for Healthcare

Improve the efficiency of your Health and Social Care Organisation

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To support the needs of health and social care providers, we recognise that a CRM solution is required to manage various elements of an organisation. Built on Microsoft Dynamics 365, our software provides you with a 360-degree view of patients’ information, documents, tasks & activities, key metrics, and more across the healthcare ecosystem. As a result, organisations are more efficient and can spend more time delivering quality care.

Benefits of our Health & Social Care CRM

Manage Patients

Complete view of patient information including medication, appointment, notes, etc. 

Boost Efficiency

Automate activities such as appointment scheduling, reminders and assigning tasks to caregivers. 

Secure Environment

Ensure all data held within your healthcare organisation is kept confidential, compliant and secure. 

Provide Quality Care

Provide a more personalised patient experience and quickly access important information. 

Key Features of Dynamics 365 for Healthcare

  • Manage all data in a centralised systemOur solution enables healthcare providers to manage their practices effectively. By managing all data in a centralised system, key information and records can be found quickly, as opposed to searching multiple databases/spreadsheets. 
  • Manage all patient informationTrack all patient information including current conditions, medical history, medication, tests, appointments, communication preferences, etc. 
  • Access across the healthcare ecosystemAccess records across your healthcare ecosystem to deliver an exceptional patient experience and increase internal productivity. Manage information between healthcare professionals, various sites, caregivers, employees and referral networks. 
  • Security and complianceSecurely store sensitive client data that is fully compliant with strict industry regulations. Role-based permissions mean that users only have access to what is required and your organisation is fully in control of the data at all times. 
  • Automatic remindersKeep track of all tasks and follow-ups with automatic reminders within the system, linked to relevant records and documents. 
  • User-friendly interfaceThe user-friendly interface allows information to be reviewed and accessed quickly. Key data relating to a client can be seen at a glance, saving time going through multiple records. As a result, more time to be spent on quality care. 
  • Real-time dataComplete visibility of your healthcare organisation and key performance metrics, so you can track what areas are performing well and which require further development. 
  • Access information on any deviceAccess information anytime, anywhere, on any device. Ensure that care-givers can access crucial records and documentation, whether they are in the surgery or on client visits. 

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Some Health and Social Care Organisations we have supported…

ECG Training

ECG is a healthcare training provider, based in Milton Keynes, that offers mandatory, clinical, and soft skills training required for healthcare professionals working in primary or secondary care. Courses are delivered onsite or online and open courses are available nationwide. ECG Training is now in its 17th year and has seen significant growth due to the COVID-19 Pandemic and the increase in healthcare professionals requiring training. Pragmatiq implemented a Bespoke Training Management Solution which has transformed the course management process for ECG.

Solutions Social Care (SSC)

Solutions Social Care (SSC) is an established provider of services to children and adults with autism, learning disabilities, and complex needs. They are registered with the Care Quality Commission (CQC) regarding personal care services and also offer a wide range of services delivering bespoke activities involving residential, supported living, day service, outreach, and community-based activities. Working across all areas of London and Hertfordshire, they recognised that a centralised solution would enhance efficiency across the organisation and ultimately, allow them to support more people who require their services.

What our clients say...

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