Dynamics 365 for Healthcare
Our software provides you with a 360-degree view of patients’ information, documents, tasks & activities, key metrics, and more across the healthcare ecosystem. As a result, organisations are more efficient and can spend more time delivering quality care.
Benefits of our Health & Social Care CRM
There are various benefits to implementing Microsoft Dynamics 365 for the health and social care industry. The key benefits are shown below.
Healthcare CRM Case Study
Solutions Social Care (SSC) is an established provider of services to children and adults with autism, learning disabilities, and complex needs.
The Challenge: Previously SSC struggled with data consistency, manual proccesses and disparate systems creating reporting and efficiency issues.
The Solution: Pragmatiq designed and implemented a Custom Business Solution that fits around SSC’s unique referral process. Additionally, all data regarding accounts and contacts can be found in one place.
- Improved information accuracy and process
- Time saved
- Optimised referral process
- Improved security
- Increased insight for decision-making and forecasting
- Access from mobile devices
Key Features of Microsoft Dynamics 365 for Healthcare
Manage all data in a centralised system
Our Healthcare CRM enables healthcare providers to manage their practices effectively. By managing all data in a centralised system, key information and records can be found quickly, as opposed to searching multiple databases/spreadsheets.
Manage all patient information
Track all patient information including current conditions, medical history, medication, tests, appointments, communication preferences, etc. This information is all available from on location within the Dynamics 365 Healthcare CRM.
Access across the healthcare ecosystem
Access records across your healthcare ecosystem to deliver an exceptional patient experience and increase internal productivity. Manage information between healthcare professionals, various sites, caregivers, employees and referral networks.
Security and compliance
Securely store sensitive client data that is fully compliant with strict industry regulations. Role-based permissions mean that users only have access to what is required and your organisation is fully in control of the data at all times.
Keep track of all tasks and follow-ups with automatic reminders within the system, linked to relevant records and documents.
The user-friendly interface allows information to be reviewed and accessed quickly. Key data relating to a client can be seen at a glance, saving time going through multiple records. As a result, more time to be spent on quality care.
Complete visibility of your healthcare organisation and key performance metrics, so you can track what areas are performing well and which require further development.
Access information on any device
Access information anytime, anywhere, on any device. Ensure that care-givers can access crucial records and documentation, whether they are in the surgery or on client visits.
What some of our clients say...VIEW ALL CASE STUDIES
“We have been very impressed with the new CRM and feel it is fit for purpose and has given us specific functionality, with possibilities to add to the system. Pragmatiq are organised and professional in their approach and I would not hesitate in recommending them.”
“We undertook an extensive procurement process to find the right provider. It was clear that Pragmatiq understood our organisation and needs in a way that other providers didn’t. We have been working with them now for a few months and have been delighted with their approach and commitment to getting things right. The whole team is professional, engaged, and reliable and I look forward to working with them again on future developments.”
“Thank you Pragmatiq for the work on the Power App for triage in mental health. Thousands of people received therapy months sooner, as the waiting list decreased, and it saved several lives in the first few months.”
“Pragmatiq were focused in their approach and delivered to tight timescales, as well as being a pleasure to work with.”
“It was clear that an off-the-shelf package wouldn’t give us the security, efficiency, and ease of use that our Dynamics system would.”
“They have really listened – and worked hard to understand who we are and what we want to achieve. I cannot recommend them highly enough and am very glad we chose them.”
Useful Dynamics 365 Healthcare integrations
What sets Pragmatiq apart?
A consultative focus
Initially taking the technology out of the conversation, we work closely with you and your training business to understand processes, challenges and future goals. From this, we are able to advise you on the right solution that is tailored to your specific requirements. The customer’s business model is always our starting point and we are uncompromising in our approach to be more than just a ‘technology company’.
We are passionate and we care
We are passionate about what we do and head into work every day excited about working with our customers and what we can achieve. We recognise if you like what you do, you will do it better and deliver to a higher standard.
Often IT resources cannot translate ‘technical jargon’ which is a common barrier. Our consultants are not only technically capable, but are able to identify business challenges and explain how they can be solved in simple language.
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