What we do - Bespoke technology solutions

Specialising in Dynamics 365 and the Power Platform

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We design and develop bespoke solutions for businesses to meet their needs and aspirations. The solutions we build typically fall into two categories; Bespoke CRM Systems and Custom Business Solutions, leveraging Microsoft Dynamics 365 and the Power Platform.

As a result, companies benefit from smarter business processes, increased visibility, enhanced efficiency and a platform to support long term growth.

Bespoke CRM Systems

We can design and develop a Bespoke CRM solution, tailored to your specific needs and solves your unique challenges. This can go beyond the traditional CRM functionality, such as leads, opportunities, quotes, etc and fits around your business processes.

Having recognised that off-the-shelf solutions are often rigid and inflexible, we make it our priority to understand your requirements, current processes and challenges from the start. This enables us to build a tailored solution which fits around your business, with functionality that is personalised to mirror your current processes and deliver technology that truly works for you.

We’ve provided a few examples of solutions we have built for our clients, in a broad range industries. However, there really is not limit as to what can be done.

Custom Business Solutions

In some cases, a Bespoke CRM might not be the best fit for your business. Instead, you may require a solution that doesn’t leverage the typical functionality which is often associated with a CRM. Here at Pragmatiq, we design and develop Custom Business Solutions, that meet your unique business requirements.

Working with you from a consultancy perspective, we take the time to understand your challenges and what you look for in a system. This ensures that it fits around the way you work and therefore reduces the need to work outside of the solution.

Custom Business Solutions can be built for almost any scenario, so if you require a system that doesn’t involve traditional CRM functionality, this solution could be right for you.

Where else can we help?

Consultancy

We work closely with our clients to fully understand their business, from current processes and challenges, to future objectives and goals. From this, we are able to advise you on the best solution for your requirements and deliver real value.

Implementation

We follow our proven implementation methodology for successfully delivering your project. Split into stages; Scoping, Initiation, Workstreams, Deployment and Managed Service. We work with you to deliver a successful solution.

Training

Our training packages are tailored to suit the individual needs of our clients, whether that be delivering a one-to-one training session, or a group webinar. Our key aim is to ensure our clients gain the most value from their technology.

Support

We offer a Fixed-Price Managed Service subscription, handling everything from help-desk support, training, change requests, technical consultancy, development work and project management, as your Managed Support Partner.

CRM Recovery

Occasionally CRM projects do not go to plan and businesses are left with a system which is not driving true value and the same inefficiencies as before. We work with companies to recover failed projects and get you back on track to CRM success.

Power Platform Consultancy

Our Power Platform Consultancy packages allow businesses to purchase a block of days at a set cost, which can be used for Power Platform services, such as scoping, delivery of an application/solution/dashboard/etc., training, support, and more.

Microsoft Gold Partner

We are a Microsoft Gold Partner, attaining the highest certification available for Microsoft Partners, which is only held by a small percentage of Partners both in the UK and worldwide.

Being a Gold Partner demonstrates our commitment to delivering the best service for our clients, the skill level of our technical team and our experience implementing successful
projects across the Microsoft ecosystem.

Microsoft-Partner-logo

What sets Pragmatiq apart?

A consultative focus

Taking technology out of the conversation initially; working closely together to understand the business, processes, challenges and what is trying to be achieved, so we are able to advise on the right solution. The customer’s business model is always our starting point and we are uncompromising in our approach to be more than just a ‘technology company’.

We are passionate and we care

We are passionate about what we do and head into work every day excited about working with our customers and what we can achieve. We recognise if you like what you do, you will do it better and deliver to a higher standard.

Simple language

Often IT resources cannot translate ‘technical jargon’ which is a common barrier. Our consultants are not only technically capable, but are able to identify business challenges and explain how they can be solved in simple language.

What our clients say...

VIEW CASE STUDIES

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