- Fast development: Portal solutions can be built in days, not weeks
- Professional appearance: Responsive and attractive appearance that matches company branding, similar to a website
- Easy to manage: Once a portal is built, content can be updated and new resources uploaded with ease by administrators
- Boost customer service: Enable customers to contact you via self-service customer portals
- Secure engagement: Data exchanged through the Portal remains secure and connected platforms and can be controlled through reliable authentication methods
- Access from anywhere: Access your portals from the web or mobile, giving you access whenever you need it
Microsoft Power Apps Portals
Empower anyone to interact with Microsoft Dataverse data using Portals
Power Apps Portals enable users (both internal and external) to interact with selective Dynamics 365 data and capabilities within a low-code, responsive, personalised website. Leveraging the strength and flexibility of the Power Platform, you can bring user-friendly portals to your organisation.
Portals are a specific app type that is created and launched in Power Apps using a simple designer. These websites allow users outside an organisation to sign in with a variety of identities, create and view data in Microsoft Dataverse, or view content anonymously. This functionality was previously offered only as an add-on to customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Operations), but is now available as a standalone solution.
Features of Power Apps Portals
Power Apps Portals Examples
These Web Portals allow system administrators to setup an informal, conversational, thread-based communication portal for a particular group of stakeholders. Key features include Forums, Blogs, Ideas and Thread Management.
Employee Self-Service Portal
This Web Portal works in a similarly to the Customer Self-Service Portal except it is more employee-centric – similar in many ways to an intranet. It enables employees (with or without existing Microsoft Dynamics 365 licenses) to browse through knowledge-based articles, ask questions, and provide comments or feedback on certain topics.
Allow customers, partners or staff to book or reserve events, services or resources from a secure platform. Reduce resource conflicts and enable self-service that streamlines booking interactions.
Internal IT Helpdesk
Allow your staff to raise and manage tickets with the internal IT helpdesk, just like an external customer support portal. Employees can create new cases, view outstanding cases and also browse the knowledge base, which could be populated with system user guides.
Our own Customer Support Portal is an example of this. It allows customers to login and create cases, view cases that they have created for themselves or view cases that may have been created for them by another user. There is also a Knowledge Base feature, which is a repository of information that consists of categorised articles useful to the portal user.
Benefits of Power Apps Portals
Power Apps Portal Licensing
Internal users are licensed via the Power Apps or Dynamics pricing model. For your external users, there are two options:
Portals (login capacity – authenticated users)
Per Month for 100 login sessions*
Enable external users to access custom portals
*One login provides an external authenticated user access to a single portal for up to 24 hours. Multiple logins during the 24-hour period count as 1 billable login.
Page View Capacity Add-On
Enable external users to access custom portals
100,000 page views
What our clients say...View Case Studies
“We have been very impressed with the new CRM and feel it is fit for purpose and has given us specific functionality, with possibilities to add to the system. Pragmatiq are organised and professional in their approach and I would not hesitate in recommending them.”
“The strengths of Pragmatiq lie in their team who take time and care to help you define your needs before using their considerable technical expertise to create workable solutions that add business value. I would recommend Pragmatiq as a partner to anyone considering Microsoft Dynamics for their business.”
“The Pragmatiq team demonstrated expert product knowledge and provided innovative solutions throughout the project and continue to provide high-quality guidance and support over post go-live managed service.”
“The dedication, knowledge and customer service shown to the delivered projects has been exceptional and their innovative approach to business is inspiring.”
“We would not be able to function as we currently do without the system Pragmatiq put in place and it provides a platform to continue our growth, rather than be constricted by operational difficulties.”
“The results were quick and impressive. Offering us a totally up to date platform with all of the automation we had originally asked for. We are keen to continue to work with Pragmatiq and look to develop the system again in the future.”
“The whole team is professional, engaged and reliable and I look forward to working with them again on future developments.”
“From the start, Pragmatiq considered our collective and individual needs and delivered an effective and impactful solution.”
“I have found Pragmatiq to be professional, innovative, focused and aligned to our requirements, for this I thank them for a job very well done.”
“The Pragmatiq technical team ran with a large project and its fair to say now know our business inside out. Their ability to understand what we do and how we do it having only seen it from an ‘IT perspective’ was and still is impressive. We would highly recommend Pragmatiq.”
“Pragmatiq are a trusted and dynamic CRM partner. They have provided quick, flexible and innovative solutions to the challenges we’ve given them whilst being professional and supportive.”
“They have really listened – and worked hard to understand who we are and what we want to achieve. I cannot recommend them highly enough and am very glad we chose them.”
“Pragmatiq worked to tight and fixed timescales to complete a focused delivery which had real business value.”
“Pragmatiq were focused in their approach and delivered to tight timescales, as well as being a pleasure to work with.”
“It was clear that an off-the-shelf package wouldn’t give us the security, efficiency, and ease of use that our Dynamics system would.”
“They listened, they understood and they made the changes to deliver a system that is both efficient and effective. Communication was effective and regular and I have no qualms in recommending the Pragmatiq team.”
“The after service has been brilliant with the Pragmatiq helpdesk portal, quick to respond and deal with any issues that arose after the system was implemented.”
“We are a fast-growing business requiring a system that is able to keep up with the pace and provide us with quick processes, reports and dashboards for all departments. We have worked closely with the team for over 12 months and we are over the moon with where we currently are.”
“The team at Pragmatiq provided us with a platform that not only works for all our Associations and their individual requirements but one that will grow with us as an organisation.”
“Thanks to Pragmatiq, we now have a bespoke system that has been tailored to our specific needs and is fully integrated with Microsoft Dynamics.”
“They worked in a professional manner throughout the project, paid attention to detail and were accommodating to our tight timescales.”
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