Microsoft Power Apps Portals

Empower anyone to interact with Microsoft Dataverse data using Portals

Power Portals page hero - laptop on desk

Update: Power Pages is now available, replacing Power Apps Portals.

Power Apps Portals enable users (both internal and external) to interact with selective Dynamics 365 data and capabilities within a low-code, responsive, personalised website. Leveraging the strength and flexibility of the Power Platform, you can bring user-friendly portals to your organisation.

Portals are a specific app type that is created and launched in Power Apps using a simple designer. These websites allow users outside an organisation to sign in with a variety of identities, create and view data in Microsoft Dataverse, or view content anonymously. This functionality was previously offered only as an add-on to customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Operations), but is now available as a standalone solution.

Features of Power Apps Portals

Engage with external users

Give internal and external users secure access to your data either anonymously or through commercial authentication providers like LinkedIn, Microsoft, Facebook, and Google, or enterprise providers.

Personalise pre-built templates

Get started quickly using pre-built templates and responsive themes, which you can personalise to match the look and feel of your branding.

Integrate all your data

Bring data from the apps you use—including Power BI and Power Automate—together with Microsoft Dataverse and enable your users to interact with it anytime, anywhere. Enrich portals with forms, views, charts and dashboards.

Power Apps Portals Examples

Community Portal

These Web Portals allow system administrators to setup an informal, conversational, thread-based communication portal for a particular group of stakeholders. Key features include Forums, Blogs, Ideas and Thread Management.

Employee Self-Service Portal

This Web Portal works in a similarly to the Customer Self-Service Portal except it is more employee-centric – similar in many ways to an intranet. It enables employees (with or without existing Microsoft Dynamics 365 licenses) to browse through knowledge-based articles, ask questions, and provide comments or feedback on certain topics.

Power Apps web portal — Employee Self-Service Portal

Booking Pages

Allow customers, partners or staff to book or reserve events, services or resources from a secure platform. Reduce resource conflicts and enable self-service that streamlines booking interactions.

Internal IT Helpdesk

Allow your staff to raise and manage tickets with the internal IT helpdesk, just like an external customer support portal. Employees can create new cases, view outstanding cases and also browse the knowledge base, which could be populated with system user guides.

Customer Support

Our own Customer Support Portal is an example of this. It allows customers to login and create cases, view cases that they have created for themselves or view cases that may have been created for them by another user. There is also a Knowledge Base feature, which is a repository of information that consists of categorised articles useful to the portal user.

Update: Power Pages is now available, replacing Power Apps Portals

To learn more about Power Pages, take a look at our webpage which provides further details around features, examples, pricing, and more.

LEARN MORE

Benefits of Power Apps Portals

Fast development: Portal solutions can be built in days, not weeks
Professional appearance: Responsive and attractive appearance that matches company branding, similar to a website
Easy to manage: Once a portal is built, content can be updated and new resources uploaded with ease by administrators
Boost customer service: Enable customers to contact you via self-service customer portals
Secure engagement: Data exchanged through the Portal remains secure and connected platforms and can be controlled through reliable authentication methods
Access from anywhere: Access your portals from the web or mobile, giving you access whenever you need it

What our clients say...

“They worked in a professional manner throughout the project, paid attention to detail and were accommodating to our tight timescales.”

“Thanks to Pragmatiq, we now have a bespoke system that has been tailored to our specific needs and is fully integrated with Microsoft Dynamics.”

“The team at Pragmatiq provided us with a platform that not only works for all our Associations and their individual requirements but one that will grow with us as an organisation.”

“We are a fast-growing business requiring a system that is able to keep up with the pace and provide us with quick processes, reports and dashboards for all departments. We have worked closely with the team for over 12 months and we are over the moon with where we currently are.”

“The after service has been brilliant with the Pragmatiq helpdesk portal, quick to respond and deal with any issues that arose after the system was implemented.”

“It was clear that an off-the-shelf package wouldn’t give us the security, efficiency, and ease of use that our Dynamics system would.”

“Pragmatiq were focused in their approach and delivered to tight timescales, as well as being a pleasure to work with.”

“Pragmatiq worked to tight and fixed timescales to complete a focused delivery which had real business value.”

“They have really listened – and worked hard to understand who we are and what we want to achieve. I cannot recommend them highly enough and am very glad we chose them.”

“Pragmatiq are a trusted and dynamic CRM partner. They have provided quick, flexible and innovative solutions to the challenges we’ve given them whilst being professional and supportive.”

“The Pragmatiq technical team ran with a large project and its fair to say now know our business inside out. Their ability to understand what we do and how we do it having only seen it from an ‘IT perspective’ was and still is impressive. We would highly recommend Pragmatiq.”

“I have found Pragmatiq to be professional, innovative, focused and aligned to our requirements, for this I thank them for a job very well done.”

“From the start, Pragmatiq considered our collective and individual needs and delivered an effective and impactful solution.”

“We undertook an extensive procurement process to find the right provider. It was clear that Pragmatiq understood our organisation and needs in a way that other providers didn’t. We have been working with them now for a few months and have been delighted with their approach and commitment to getting things right. The whole team is professional, engaged, and reliable and I look forward to working with them again on future developments.”

“The results were quick and impressive. Offering us a totally up to date platform with all of the automation we had originally asked for. We are keen to continue to work with Pragmatiq and look to develop the system again in the future.”

“We would not be able to function as we currently do without the system Pragmatiq put in place and it provides a platform to continue our growth, rather than be constricted by operational difficulties.”

“As a company, we often talk about collaboration and partnership working. This project was most definitely a real partnership to achieve a system which will help us to change the way in which we communicate with schools and delegates, supporting the customer segmentation, targeted marketing and future engagement with our work.”

“Pragmatiq each project with an open mind and a desire to find the most logical and cost-effective solutions. Along with their product knowledge and attention to detail, we are confident that our system is in safe hands.”

“The dedication, knowledge and customer service shown to the delivered projects has been exceptional and their innovative approach to business is inspiring.”

“The Pragmatiq team demonstrated expert product knowledge and provided innovative solutions throughout the project and continue to provide high-quality guidance and support over post go-live managed service.”

“The strengths of Pragmatiq lie in their team who take time and care to help you define your needs before using their considerable technical expertise to create workable solutions that add business value. I would recommend Pragmatiq as a partner to anyone considering Microsoft Dynamics for their business.”

“We have been very impressed with the new CRM and feel it is fit for purpose and has given us specific functionality, with possibilities to add to the system. Pragmatiq are organised and professional in their approach and I would not hesitate in recommending them.”

“Thank you Pragmatiq for the work on the Power App for triage in mental health. Thousands of people received therapy months sooner, as the waiting list decreased, and it saved several lives in the first few months.”

“Throughout the process, the team were responsive, engaging and worked hard to understand our organisation and unique processes.”

“They listened, they understood and they made the changes to deliver a system that is both efficient and effective. Communication was effective and regular and I have no qualms in recommending the Pragmatiq team.”

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