Microsoft Dynamics 365 provides your business with all the features you need to execute successful marketing campaigns across multiple channels, create personalised customer journeys, gain a 360-degree view of your business, align your sales and marketing teams, generate better leads, improve marketing ROI, and more.
Additionally, Dynamics 365 Marketing works together with other applications in the Dynamics 365 suite, such as Dynamics 365 Sales, allowing teams to boost collaboration and ensure that no sales opportunity is wasted.
Key benefits of Dynamics 365 Marketing
Dynamics 365 Marketing Features
- Marketing automation capabilities that is suited for companies that need more than basic email marketing
- Customer journey orchestration capabilities enable businesses to create hyper-personalised, AI-assisted, real-time journeys to engage with customers. Create nurture campaigns that suite your audience, and prompt certain actions in response to desired behaviours
- Drag-and-drop content designer makes delivering email marketing campaigns simple and quick. The solution comes with over 50 pre-built templates that can be customised and personalised, ensuring that all emails remain consistent and professional
- Create effective landing pages that convert prospects using the same drag-and-drop interface as the email creator
- Execute coordinated marketing campaigns across a combination of channels. From email through to in-store, and everything in-between
- Leverage lead-scoring models to identify the prospects which are ready to pass on to the sales team
- Built-in event management functionality to supporting the organisation, management and promotion of events, whether they are in-person or online. Ensure that all the key information about your event is stored in one centralised place so your whole team can collaborate more easily
- Integrations between Teams and Dynamics 365 allow users to setup, promote and report on events hosted on Microsoft Teams
- Built-in dashboards to present metrics, views, and insights across your campaigns, providing you with a deep understanding of your marketing performance
- Gain real-time insights and develop a deeper understanding of your market with a 360-degree view of every lead and customer. Use this to make smarter decisions for future campaigns and improve your success rate
What our clients say...
VIEW CASE STUDIES“The Pragmatiq team demonstrated expert product knowledge and provided innovative solutions throughout the project and continue to provide high-quality guidance and support over post go-live managed service.”
“We would not be able to function as we currently do without the system Pragmatiq put in place and it provides a platform to continue our growth, rather than be constricted by operational difficulties.”
“Pragmatiq were focused in their approach and delivered to tight timescales, as well as being a pleasure to work with.”
“The dedication, knowledge and customer service shown to the delivered projects has been exceptional and their innovative approach to business is inspiring.”
“From the start, Pragmatiq considered our collective and individual needs and delivered an effective and impactful solution.”
“I have found Pragmatiq to be professional, innovative, focused and aligned to our requirements, for this I thank them for a job very well done.”
“The Pragmatiq technical team ran with a large project and its fair to say now know our business inside out. Their ability to understand what we do and how we do it having only seen it from an ‘IT perspective’ was and still is impressive. We would highly recommend Pragmatiq.”
“Pragmatiq are a trusted and dynamic CRM partner. They have provided quick, flexible and innovative solutions to the challenges we’ve given them whilst being professional and supportive.”
“They have really listened – and worked hard to understand who we are and what we want to achieve. I cannot recommend them highly enough and am very glad we chose them.”
“Pragmatiq worked to tight and fixed timescales to complete a focused delivery which had real business value.”
“The whole team is professional, engaged and reliable and I look forward to working with them again on future developments.”
“It was clear that an off-the-shelf package wouldn’t give us the security, efficiency, and ease of use that our Dynamics system would.”
“They listened, they understood and they made the changes to deliver a system that is both efficient and effective. Communication was effective and regular and I have no qualms in recommending the Pragmatiq team.”
“We are a fast-growing business requiring a system that is able to keep up with the pace and provide us with quick processes, reports and dashboards for all departments. We have worked closely with the team for over 12 months and we are over the moon with where we currently are.”
“The after service has been brilliant with the Pragmatiq helpdesk portal, quick to respond and deal with any issues that arose after the system was implemented.”
“The team at Pragmatiq provided us with a platform that not only works for all our Associations and their individual requirements but one that will grow with us as an organisation.”
“The strengths of Pragmatiq lie in their team who take time and care to help you define your needs before using their considerable technical expertise to create workable solutions that add business value. I would recommend Pragmatiq as a partner to anyone considering Microsoft Dynamics for their business.”
“The results were quick and impressive. Offering us a totally up to date platform with all of the automation we had originally asked for. We are keen to continue to work with Pragmatiq and look to develop the system again in the future.”
“We have been very impressed with the new CRM and feel it is fit for purpose and has given us specific functionality, with possibilities to add to the system. Pragmatiq are organised and professional in their approach and I would not hesitate in recommending them.”
“Thanks to Pragmatiq, we now have a bespoke system that has been tailored to our specific needs and is fully integrated with Microsoft Dynamics.”
“They worked in a professional manner throughout the project, paid attention to detail and were accommodating to our tight timescales.”
Contact us about Microsoft Dynamics 365 Marketing
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