Why Choose Pragmatiq as your Dynamics 365 Partner?
Choosing a CRM Partner is a big decision to make. This can really make the difference to your project and choosing a reliable, qualified partner who you trust is the best way to minimise risk and maximise the value you get from the technology.
If you’re reading this blog, you might be at the stage where you have now chosen your CRM software but are looking for a Partner to implement this. Or, you are currently using Dynamics 365 and are looking to change Partner. Below are five reasons why our customers choose to work with Pragmatiq and how we can help deliver your project…
1. We work with you to tailor the solution specifically to your needs and requirements
Microsoft Dynamics 365 is a platform that comes with pre-built off-the-shelf functionality that is out-of-the-box. We would say roughly that for most of our customers that is a 60% fit and then we develop and tailor the platform, to create a product that is bespoke to your business. Our team of experts works closely with your business to fully understand its business, both in its current state and where it would like to work towards.
Working with Pragmatiq means your business will have a technology partner who truly understands your industry, your business processes, the challenges/inefficiencies you currently face and will then work with you to deliver the right solution.
2. Our teams are connected, which means a better experience for you
At Pragmatiq, our Technical Delivery Individual who will be working on your project is involved from the very start of the pre-sales process, ensuring there is no disconnect between the sales and delivery team. By working this way, we have found our customers get a much better, connected experience and avoid the classic cases of once contracts are signed, the Technical Team being unable to deliver on what was promised by Sales. The customer is always our priority, so ensuring a seamless experience is key.
3. We offer great products and work with great partners
Our product offering is centered around Microsoft Dynamics 365, a leading technology solution in the Gartner Magic Quadrant. Microsoft is continually investing in this technology, updating functionality frequently and ensuring users are up to date. As a partner, we are close to these updates meaning your business is a step ahead of the competition.
We also pride ourselves on having a great partner network, so if you are after a solution that we cannot provide, or will come at a high cost, there are plenty of third-party add-ons for Dynamics (XpertDocs, ClickDimensions, etc) and we work closely with many of these partners.
4. We will guide you through challenges
We understand that choosing a CRM solution is not an easy task and that it can be an intimidating process. That’s why, when working with Pragmatiq, you can be sure that we will guide you through the entire process, from scoping to implementation and beyond. Our expert consultants are on hand to answer your queries and support you through the challenges that may arise, to ensure your business gets a tailored solution that delivers true value.
5. We are not just a simple software vendor
The relationship we build with each of our clients goes beyond just a simple software vendor. We strive to be a trusted partner to all our clients and are committed to delivering the same outstanding service to every client, regardless of industry or size. Our commitment to your company doesn’t end once your CRM system is implemented. In fact, this is when the true project has just begun. Pragmatiq offers user training, helpdesk support and other services to make sure the technology is embedded within your company correctly and you are gaining real benefit from it.