Microsoft Dynamics 365

Changes to Microsoft Dynamics 365 Licensing in October 2019

Jessica Compton,

September 4th, 2019

3 min read

New changes are coming to the way Dynamics 365 is licensed in October 2019, as Microsoft moves away from the current approach to a new model. Read on to find out what these changes are and who they will affect… 

What are the changes?

As of October 1st 2019, the current multi-application approach to licensing will change to a new ‘Base and Attach’ approach, allowing businesses to only purchase the apps you need. This means the Customer Engagement Plan, Unified Operations Plan, and Dynamics 365 Plans will be retired.  Customers will first purchase a Base License for each Dynamics 365 user within their business, then add one or more Attach License to each Base; The Base License will come in at full cost but the additional licenses on top will be cheaper.  These changes give more freedom to businesses and allow them to only purchase the applications they need for users, based on their responsibilities. 

Who will the changes impact?

These changes to the licensing model will affect any business with a Dynamics 365 Subscription currently or are planning to transact licenses in the future. The cost impact will be dependent on how many licenses your business requires, which may result in a price reduction, or increase.

Do I need to do anything if I am a Dynamics 365 customer?

If you are a current customer, Microsoft commits to your current price plan for a minimum of 1 year. As an example, if you have existing licenses purchased in August 2019, you will not be moved across to any new licenses until September 2020.  This can be done directly through Microsoft, however, we always advise engaging with a Microsoft Dynamics partner, who are likely to have a deeper understanding of what is the most cost-effective price plan for your business, in line with the current rules Microsoft set. 

Get in touch

If you would like more information about Microsoft Dynamics 365, please get in touch via the contact form, or email us at / call us on 01908 038110. 


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