The JABBS Foundation digitises complex assessment processes with the Microsoft Power Platform
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The JABBS Foundation needed to replace manual, paper-based assessments with a scalable, collaborative digital solution. Pragmatiq worked with them to build a custom platform using the Microsoft Power Platform – improving accuracy, efficiency, and insight across multiple partner organisations.
Background & Challenges
Background
The JABBS Foundation supports women and girls who have experienced violence and abuse, working alongside partners such as Nelson’s Trust, the Salford Foundation, Stockport Women’s Centre, and the University of Birmingham. While these partnerships are central to the Foundation’s mission, managing fragmented data across multiple organisations created challenges around consolidating information and providing effective support.
Challenges
- Manual, paper-based assessments: Complex tools like the Women’s Risk Needs Assessment (WRNA) were completed on paper, requiring time-consuming manual data entry and prone to human error.
- Fragmented data systems: Each partner organisation used its own CRM, resulting in siloed information that hindered collaboration and oversight.
- Limited flexibility of assessment tools: Adjusting assessments was a manual and complex task, making it difficult to adapt tools to evolving needs.
- Inefficient reporting and insight generation: The inability to centralise data slowed down reporting and made it harder to generate meaningful insights for decision-making and academic research.
The Solution & Implementation
The Solution
Pragmatiq developed a tailored system using Microsoft Power Platform to transform how JABBS managed assessments and collaborated with partners. Key elements of the solution included:
Assessments
- Digital WRNA and Girls’ Women’s Assessment (GWA) tools in Power Apps: Both the Women’s and Girls’ WRNA assessments were digitised to streamline processes, reduce errors, and improve consistency.
- Automated scoring and logic: Built-in calculation logic eliminated manual errors and saved time.
- Custom interface built with Power Apps Component Framework PCF: We created a tailored interface to make the system easier to use and better suited to JABBS’ unique needs.
Data management
- Centralised data storage: A secure, single database made it easy to store, access, and analyse assessment results.
- Configurable question framework: Administrators can manage assessment questions, scoring, and logic independently – without external development.
Collaboration & reporting
- Secure partner portal: Partner organisations can securely submit assessments and manage referrals within a central system.
- Enhanced reporting capabilities: Centralised data enabled more accurate reporting, improved insight generation, and supported ongoing academic research through the University of Birmingham.
- Scalable and adaptable model: The platform was designed to support new assessments, updates to existing tools, and future organisational growth.
The Outcomes
- Streamlined assessment process: Digitising the WRNA and GWA tools removed inefficiencies and manual errors, ensuring a consistent approach across the board.
- Centralised, connected data: Information from multiple partners is now unified, improving collaboration, tracking, and referral management.
- Greater control and flexibility: JABBS administrators can independently adjust assessments, add new questions, and modify scoring without technical support.
- Improved reporting and insights: The new platform supports more effective decision-making and research, with insights derived from accurate, real-time data.
- Enhanced partner collaboration: All stakeholders can work within a single, easy-to-use system, strengthening relationships and enabling better outcomes for those being supported.
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