Unlock Business Your Potential

“The system has provided us with a solution, and created greater capacity within the business, along with essential reporting tools, that are key to determining the direction of the business.”

“Pragmatiq developed a Bespoke CRM System that accommodates the core functional needs of the business and fits around our processes. This has transformed how we operate and has saved a significant amount of time across the business.”

“In 2020, Fotech Group decided to change our CRM from Salesforce to Dynamics 365 as part of a replacement of a number of systems that didn’t communicate. For the CRM, we chose Pragmatiq as our partner and from day one we felt we were in safe hands. They listened to what we were trying to achieve and through regular development meetings they made the changes needed to enhance the standard offering. They listened, they understood and they made the changes to deliver a system that is both efficient and effective. Communication was effective and regular and I have no qualms in recommending the Pragmatiq team.”

The team at Pragmatiq were very thorough and took the time to really understand our needs, through various meetings at all stages of development, and have been able to create a Bespoke CRM Solution that will grow with our business. Supporting our daily operations, centralising data and providing the automation, structure and visibility around project management and operations that was previously lacking.

“BSLBT commissions external production companies to make broadcast television programmes in British Sign Language (BSL) which are then shown on Film4 and Together TV as well as on our BSL Zone website. Our previous approach to documents relating to all our commissions and programmes was fragmented and inefficient, so we approached Pragmatiq to develop a bespoke CRM solution for us.

Dynamics 365 was recommended and fits in perfectly with our MS 365 landscape. Pragmatiq listened, made some suggestions, and then provided a very clear path with regular meetings and support. The solution they created has made a big difference and has become the main hub for all our documentation. On top of that, all the data is clearly controlled according to the job roles within our organisation.

We would strongly recommend Pragmatiq for a bespoke CRM solution using Dynamics 365.”

“Before partnering with Pragmatiq, our organisation was previously working with a healthcare platform that did not meet our needs. We found it difficult to report on key data and we were not able to report on or identify performance metrics. We knew that we could be more efficient with the right solution, especially with significant growth plans on the horizon around opening new centres across England.

Pragmatiq worked closely with us to understand our needs and implemented a solution that is tailored to our unique processes. We have seen improvements across various areas in the organisation as a result, but crucially, this system has streamlined our referral process. The feedback from both therapy and admin colleagues has been universally positive. We continually aim to evidence that our service is both safe and effective for the men in our care, and our new system has made that substantially easier. We have found Pragmatiq easy to work with and are really pleased with our system, so would be happy to recommend them to other organisations.”

“We approached Pragmatiq to conduct an audit of our current Dynamics 365 System.

They demonstrated a professional and detail-oriented approach, providing clear and concise recommendations that were tailored around our specific needs and requirements. The team also ensured that any complex technical information was explained in a clear manner, making the entire process easy and enjoyable.

Overall, The Pragmatiq team provided a thorough and comprehensive analysis of our current set up and I would recommend Pragmatiq to any business who require support in understanding Dynamics 365 and the benefits for their organisation.”

“The Brighton Therapy Centre is a social enterprise providing high-quality psychological therapies to local people. Our processes are complex and, given the sensitive nature of our work, it is essential that we can manage our data securely and efficiently. We looked at various options for developing a clinical system that could meet our needs and arrived at Dynamics as the one system that could cover everything from client records and booking appointments to automated surveys and data analysis. We undertook an extensive procurement process to find the right provider. It was clear that Pragmatiq understood our organisation and needs in a way that other providers didn’t. We have been working with them now for a few months and have been delighted with their approach and commitment to getting things right. The whole team is professional, engaged, and reliable and I look forward to working with them again on future developments.”

“As a company, we often talk about collaboration and partnership working. This project was most definitely a real partnership to achieve a system that will help us to change the way in which we communicate with schools and delegates, supporting customer segmentation, targeted marketing and future engagement with our work.”