Microsoft Dynamics 365 for Education

Seamlessly manage your students, staff, faculty, and stakeholders with our Dynamics 365 Education CRM, supporting institutional growth and increasing productivity.

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Why is Dynamics 365 for Education the best choice?

Microsoft Dynamics 365 for the Education Sector provides institutions with advanced capabilities that are easy to use and implement across organisations. The flexibility of the solutions makes it ideal for any organisation within the sector, including, higher education, K–13, and many other education providers.

Using this solution, our clients have found increased efficiency, accurate data insights, unified departments, and an overall increase in cross-departmental collaboration, helping them succeed.

Benefits of our Dynamics 365 Education CRM

Microsoft Dynamics 365 for the education industry provides many benefits, such as increasing admission rates, saving time on administration, boosting collaboration and much more. More details about the key benefits below:

360° Degree View of Institution

Efficiently view, edit, and share data such as student records, curriculum details, invoice information and much more, due to the centralised nature of our solution.

Increased Retention Rates

Track every interaction regarding students, automate key processes, and create a personalised experience boosting retention rates.

Enhanced Team Collaboration

D365 for Education is a cloud-based application enabling users to access the system at any time, from anywhere, promoting better collaboration across departments.

Streamline Administrative Processes

Advanced AI and automation capabilities simplify complex processes, enabling users to save time and focus on the activities that matter most.

Centralise Departments

Say goodbye to disparate data and systems, D365 unifies all departments automatically sharing crucial data with the users who need it.

Data-Driven Decisions

Enjoy automated reporting and in-depth insights with D365 for Education, driving successful strategic decision-making that support sustainable business growth.

Integrated System Efficiency

Our Education CRM integrates seamlessly with Microsoft software and third-party applications, increasing efficiency and productivity.

Safe & Secure

Microsoft Dynamics 365 for Education supports a comprehensive security model, giving you the confidence that yoru data is kept safe and secure.

Features of Microsoft Dynamics 365 for Education

Customisable Solution

At Pragmatiq, our solutions are tailored to meet your institution’s unique requirements, ensuring that the systems we implement provide the exact functionality that your institution requires.

Talk to our Dynamics 365 Education Experts

Unified Stakeholder Management

Keep track of all crucial information regarding students, staff, and more, all within one centralised solution. For example, track all relevant information regarding your students, including start date, course, contact preferences, campaign engagement, attendance rates, and much more.

Reporting

Collating and interpreting data can be difficult if data is stored in disparate systems or various Excel spreadsheets. Within the education sector, the Department for Education (DfE) requires teaching institutions to provide regular information and reports. By using our Education CRM, reporting is made easy; users can quickly gain the insights they need, and easily create reports for the DFE.

Advanced AI Capabilities

Dynamics 365 boasts a multitude of robust artificial intelligence features that support users to become more productive and efficient than ever before. For example, users at the touch of a button can generate a student summary, including all crucial information regarding a student. Alternatively, users can benefit from other capabilities such as predictive forecasting, automated data cross-checks, and much more.

Data Security

In the education sector, information is often confidential or sensitive. The Dynamics 365 security model requires secure credentials to sign-in and two-factor authentication to access information. Administrators can also set more complex security permissions around particular records, ensuring that safeguarding policies are met.

Workflow Automation

D365 for Education automates repetitive tasks and workflows, improving efficiency and freeing up crucial time that can then be reinvested into the activities that matter most. For example, student onboarding communications could be automated, ensuring that employees can focus on providing active support for student quieres, or problems in the first few weeks.

Speak to Team of Education Experts

Book a call with our team of Dynamics 365 for Education experts and let us support you with implementing a solution that fulfils every requirement of your institution.

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Hear from some of our Education clients...

Useful integrations for Dynamics 365 for Education

Outlook

The Microsoft Dynamics 365 App for Outlook allows for seamless integration between these two systems. Sending and tracking communications against members is easy, ensuring up-to-date information.

Power BI

Power BI is Microsoft’s data and analytics reporting tool, which pulls together disparate data and presents it in visual, easy-to-read graphs and charts presented in your Education CRM.

Sharepoint

Sharepoint is a web-based platform that integrates easily with D365 CRM. Easily store relevant course documentation, application documents and more.

Power Pages

Power Pages enables organisations to create intuitive portals and websites, easily create student or staff portal and connect it to your D365 Education CRM.

Frequently Asked Questions

No, our solution is built on Dynamics 365, but is a bespoke solution that is tailored to your specific needs and requirements. The above features are only an example of what your system could look like.

At Pragmatiq, we have developed our implementation methodology to be the perfect pairing with the technology we offer. Our approach follows several stages, each of which is designed to ensure the successful delivery of your solution. Our steps include:

  1. Scoping: Here we get under the skin of your institution, understand your processes, and what you are looking to achieve, as well as demonstrate what your system could look like. At the end of scoping, we will be able to provide you with a cost estimate and project outline.
  2. Initiation: This stage involves onboarding and solidifying the project plan, setting clear expectations and deadlines
  3. Workstreams: Each project is split up into logical workstreams, completing different areas of the project one step at a time. For these, we work closely with you to map out requirements in further detail and demo new functionality at every step.
  4. Deployment: In this phase, the end-to-end solution is reviewed and thoroughly tested. We also prepare training material and deliver the required training package (admin, super-user, end-user, etc).
  5. Manage Service: Post Go-Live we provide a Managed Service Offering and a platform that handles everything from traditional help-desk support, user training, change requests, project management, technical consultancy and development work.

Learn more about our implementation methodology.

We understand that over time, your organisation will grow and change, and your needs may shift; the beauty of a bespoke solution is that it can be tailored even after implementation.

At Pragmatiq, we have several factors that set us apart and ensure we are the best fit to support your business:

A consultative focus

Initially taking the technology out of the conversation, we work closely with you and your training business to understand processes, challenges and future goals. From this, we are able to advise you on the right solution that is tailored to your specific requirements. The customer’s business model is always our starting point and we are uncompromising in our approach to be more than just a ‘technology company’.

We are passionate and we care

We are passionate about what we do and head into work every day excited about working with our customers and what we can achieve. We recognise if you like what you do, you will do it better and deliver to a higher standard.

Simple language

Often IT resources cannot translate ‘technical jargon’ which is a common barrier. Our consultants are not only technically capable, but are able to identify business challenges and explain how they can be solved in simple language.

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