Microsoft Partner Webinar Series
Helping partners build confidence across Dynamics 365, Power Platform and Copilot Studio through practical, opportunity-focused webinars.
Build confidence. Spot opportunities. Deliver more value.
As Microsoft technologies continue to evolve, partners are increasingly expected to identify opportunities, advise customers and deliver greater value across a broader solution landscape.
Our Partner Webinar Series has been designed to help you build confidence across Dynamics 365, Power Platform and Copilot Studio, equipping you with the knowledge to recognise customer challenges, understand where each solution fits and identify opportunities within your existing customer base.
Across eight focused webinars, we’ll explore the business problems each solution addresses, the commercial opportunities they create and how Pragmatiq can support you in delivering successful customer transformation projects.
What you’ll learn
Spot customer opportunities
by understanding the business challenges each Microsoft solution addresses.
Build confidence in Microsoft’s business applications across Dynamics 365, Power Platform and Copilot Studio.
Strengthen your Microsoft offering with practical insights you can apply in customer conversations.
Know when to engage Pragmatiq and how we can work together to deliver successful customer transformation projects.
Explore the webinar series
Select the sessions below and register for those most relevant to your customers, your Microsoft offering and the opportunities you’re looking to develop.
Microsoft Dynamics 365
Explore five partner webinars covering Microsoft’s Dynamics 365 applications, helping you build confidence across ERP, CRM, customer service, marketing and operational delivery. Running from July to September, expand the sessions below to explore each webinar and reserve your place.
Learn how to recognise ERP opportunities, understand where Business Central fits within the Microsoft ecosystem and identify organisations ready to modernise their finance and operations.
In this session, we’ll cover:
- What is Dynamics 365 Business Central? Discover Microsoft’s ERP solution, where it fits within the wider Microsoft ecosystem and the organisations it’s designed to support.
- How do you spot ERP opportunities? Learn how to spot ERP opportunities by recognising common business challenges, customer triggers and opportunity signals.
- What’s in it for you? Build confidence in ERP conversations, strengthen your Microsoft offering and know when to engage Pragmatiq to support successful customer transformation projects.
Tuesday 4th August | 10:00am–10:45am
Discover how to recognise customer service transformation opportunities and identify organisations looking to improve service delivery, automate processes and enhance customer experiences.
In this session, you’ll explore:
- What is Dynamics 365 Customer Service? Discover Microsoft’s customer service platform, where it fits within the wider Microsoft ecosystem and the organisations it helps support.
- How do you spot customer service transformation opportunities? Learn how to spot opportunities by recognising common service challenges, customer pain points and operational inefficiencies.
- What’s in it for you? Build confidence in customer service conversations, strengthen your Microsoft offering and know when to engage Pragmatiq to support successful customer transformation projects.
Tuesday 18th August | 10:00am–10:45am
Learn how to identify marketing transformation opportunities and recognise organisations looking to create connected customer journeys and deliver more personalised customer engagement.
In this session, you’ll explore:
- What is Dynamics 365 Customer Insights? Discover Microsoft’s customer engagement and marketing platform, where it fits within the wider Microsoft ecosystem and the organisations it helps support.
- How do you spot marketing and customer engagement opportunities? Learn how to spot opportunities by recognising common marketing challenges, fragmented customer data and engagement gaps.
- What’s in it for you? Build confidence in marketing and customer engagement conversations, strengthen your Microsoft offering and know when to engage Pragmatiq to support successful customer transformation projects.
Tuesday 1st September | 10:00am–10:45am
Explore how to recognise service and project delivery opportunities and help customers improve scheduling, resource management and operational performance.
In this session, we’ll explore:
- What are Dynamics 365 Field Service & Project Operations? Discover Microsoft’s solutions for service management and project delivery, and where they fit within the wider Microsoft ecosystem.
- How do you spot service and project delivery opportunities? Learn how to spot opportunities by recognising common operational challenges, scheduling inefficiencies and project delivery issues.
- What’s in it for you? Build confidence in service and project delivery conversations, strengthen your Microsoft offering and know when to engage Pragmatiq to support successful customer transformation projects.
Tuesday 15th September | 10:00am–10:45am
Discover how to identify CRM opportunities, recognise common sales challenges and understand where Dynamics 365 Sales helps organisations improve sales performance and pipeline visibility.
In this session, you’ll discover:
- What is Dynamics 365 Sales? Discover Microsoft’s CRM solution for sales teams, where it fits within the wider Microsoft ecosystem and the organisations it helps support.
- How do you spot sales growth opportunities? Learn how to spot opportunities by recognising common sales challenges, pipeline inefficiencies and growth barriers.
- What’s in it for you? Build confidence in sales conversations, strengthen your Microsoft offering and know when to engage Pragmatiq to support successful customer transformation projects.
Power Platform & Microsoft Copilot Studio
Explore three partner webinars covering Microsoft Power Platform and Microsoft Copilot Studio, helping you build confidence across low-code development, business intelligence and AI agents. Running from September to November, expand the sessions below to explore each webinar and reserve your place.
Tuesday 29th September | 10:00am–10:45am
Learn how to identify low-code opportunities and help organisations replace manual processes with modern applications that improve efficiency and productivity.
In this session, you’ll learn:
- What are Microsoft Power Apps? Discover Microsoft’s low-code application platform, where it fits within the wider Microsoft ecosystem and the organisations it helps support.
- How do you spot low-code opportunities? Learn how to spot opportunities by recognising manual processes, disconnected systems and repetitive tasks that could be transformed.
- What’s in it for you? Build confidence in low-code conversations, strengthen your Microsoft offering and know when to engage Pragmatiq to support successful customer transformation projects.
Tuesday 13th October | 10:00am–10:45am
Discover how to identify reporting and business intelligence opportunities and help organisations unlock greater value from their business data.
In this session, we’ll cover:
- What is Microsoft Power BI? Discover Microsoft’s business intelligence platform, where it fits within the wider Microsoft ecosystem and the organisations it helps support.
- How do you spot data and reporting opportunities? Learn how to spot opportunities by recognising reporting challenges, disconnected data and limited business visibility.
- What’s in it for you? Build confidence in data and reporting conversations, strengthen your Microsoft offering and know when to engage Pragmatiq to support successful customer transformation projects.
Tuesday 3rd November | 10:00am–10:45am
Explore how to identify opportunities for AI agents and discover how Microsoft Copilot Studio helps organisations automate business processes and deliver greater business value.
In this session, you’ll explore:
- What is Microsoft Copilot Studio? Discover Microsoft’s AI agent platform, where it fits within the wider Microsoft ecosystem and the organisations it helps support.
- How do you spot AI agent opportunities? Learn how to spot opportunities by recognising repetitive processes, service bottlenecks and automation opportunities.
- What’s in it for you? Build confidence in AI conversations, strengthen your Microsoft offering and know when to engage Pragmatiq to support successful customer transformation projects.
